Effective Date: August 16, 2025
Last Updated: August 16, 2025
Tourrr.com (“we,” “our,” “us”), operated by Sri Ujjaini Enterprises PVT LTD, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website tourrr.com and our services.
We process personal data in compliance with the General Data Protection Regulation (GDPR), UK GDPR, California Consumer Privacy Act (CCPA/CPRA), and PIPEDA (Canada).
Legal Entity: Sri Ujjaini Enterprises PVT LTD
Business Name: Tourrr.com
Registered Address: 18/30 Thiyagaraya St, Chennai, India, 600017
Contact Email: info@tourrr.com
We may collect the following categories of personal information:
Directly from you (via forms or communication):
Full name
Email address
Contact number
Through booking platforms we use (as processors):
Bokun & FareHarbor: Full name, date of birth, contact details, identification info (if required).
Stripe: Payment details (handled securely by Stripe; we do not store card data).
Tripadvisor/Viator: Booking details shared with us for processing.
Automatically collected data:
Browser type, IP address, device type.
Usage data via Google Analytics.
Marketing tools:
If you opt-in, your email address is added to Mailchimp for newsletters.
We process your personal data under the following bases:
Contract: To process and manage your bookings.
Consent: For newsletters, marketing communications, and cookies.
Legitimate interest: Improving our services, preventing fraud.
Legal obligation: For tax/accounting requirements.
We use your data to:
Manage bookings, payments, and customer service.
Send confirmations, updates, and tickets.
Respond to inquiries and support requests.
Send promotional offers (if you consent).
Improve website functionality and security.
We only share personal data with trusted third parties necessary to deliver our services:
Bokun & FareHarbor – booking management.
Stripe – secure payment processing.
Tripadvisor/Viator – booking integrations.
Google Analytics – analytics and performance.
Mailchimp – email communications.
All third parties are required to handle your data securely and in compliance with GDPR and applicable laws.
Your personal data may be transferred outside the European Economic Area (EEA) or Canada (e.g., to the US). When this happens, we rely on:
Standard Contractual Clauses (SCCs) approved by the European Commission, or
Other lawful transfer mechanisms under GDPR.
We retain personal data only for as long as necessary:
Booking data: Up to 7 years (for tax/legal purposes).
Contact form submissions: Up to 2 years.
Marketing data: Until you unsubscribe.
Depending on your location, you may have the following rights:
GDPR / UK GDPR (EU & UK residents): Right to access, rectify, erase, restrict, object, and data portability.
CCPA/CPRA (California residents): Right to know, delete, opt out of “sale/sharing” of personal data, non-discrimination.
PIPEDA (Canada): Right to access, correct, and withdraw consent.
To exercise rights, contact: info@tourrr.com.
We use cookies and similar technologies to:
Enable essential website functionality.
Analyze traffic (Google Analytics).
Personalize experiences.
You can manage cookies via your browser or our cookie consent banner (for EU/UK visitors).
Our services are not directed at children under 16 years in the EU/UK and 13 years in the US/Canada. We do not knowingly collect personal data from children.
We implement appropriate measures to protect personal data, including:
Encrypted data transfers (SSL/HTTPS).
Secure third-party booking/payment processors.
Restricted access to personal information.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
If you have questions or requests about this Privacy Policy, please contact us:
Sri Ujjaini Enterprises PVT LTD
18/30 Thiyagaraya St, Chennai, India, 600017
Email: info@tourrr.com